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COURSE TRANSFER POLICY

Fee Structure and Refund Policy

SAA-GE is committed to provide a fair and reasonable fee structure. All Fees are clearly stated in our marketing collaterals. SAA-GE however reserves the right to impose additional fees or charges due to any omission, neglect, and error or government statutory increase without prior notice.

 

Refund Policy

Refund Table for all programmes (except MAQ)

% of [the amount of fees paid under Schedules B and C]

Criteria

100%

Refer to student contract pt. 2.1 or SAA Course Withdrawal Policy pt. 1

% of [the amount of fees paid under Schedules B and C]

If Student’s written notice of withdrawal is received

80%

(“Maximum Refund”) More than 60 days before the course commencement date

50%

Before, but not more than 60 days before course commencement date

0%

On or after the course commencement date

 

Refund Terms & Conditions and Procedure

Refund application must be made in writing by completing the Course Request Form and must be accompanied with valid reason. Any decision relating to refund will be made at the sole discretion of SAA-GE and that shall be final.

Processing time of refund is seven (7) working days from the complete receipt of the supporting documents. Refund received after 12pm is considered as submission on the next working day.

Original receipt must be presented for Refund. 

Continuing Student Discount (if applicable) will be deducted in apportion to each paper withdrawal.

Refund will be made via the following mode of payment:

Cash for refund amount of less than $200

Crossed Cheque, made to student’s name. If Cheque is to be made to a 3rd party, provide the 3rd party details in the Course Request Form.

Telegraphic Transfer is made to student’s bank account. If transfer is to be made to a 3rd party, provide 3rd party details in the Course Request Form. Charges arising from the telegraphic transfer from the destination’s bank will be borne by the student.

Request for reissuance of cheque (due to expired cheque, error in details provided by student, loss of cheque, etc.) will be treated as a new refund application.

Bank administrative charges (if applicable) are borne by the student.

Student must collect the refund personally from the school with their Student’s Pass or identification card for verification. Student may authorise a 3rd party to collect on their behalf by way of authorisation letter.

 

Refund Table for MAQ

% of [the amount of fees paid under Schedules B and C] 

Criteria

100%

(“Maximum Refund”) If you discontinue from the unit before the census date.

% of [the amount of fees paid under Schedules B and C]

Criteria

0%

If a student remains enrolled after the census date, they will be liable for all associated HECS charges or tuition fees for that unit.

Note: Course commencement date refers to intake start date

 

Refund Terms & Conditions and Procedure

Refund application must be made in writing by completing the Course Request Form and must be accompanied with valid reason.  Any decision relating to refund will be made at the sole discretion of SAA-GE and that shall be final.

Processing time of refund is seven (7) working days from the complete receipt of the supporting documents.  Refund received after 12pm is considered as submission on the next working day.

Original receipt must be presented for Refund.

Refund Administration fee applies for every refund.  Where lesson(s) have been attended, the apportioned fees for the attended lesson(s) will not be refundable.

Any discounts previously granted (where applicable) will be deducted in apportion to each refund.

Refund will be made via the following mode of payment:

Crossed Cheque made to student’s name.  If Cheque is to be made to a 3rd party, provide the 3rd party details in the Course Request Form.

Telegraphic Transfer is made to the student’s bank account.  If transfer is to be made to a 3rd party, provide 3rd party details in the Course Request Form.  Charges arising from the telegraphic transfer from the destination’s bank will be borne by the student.

Request for reissuance of cheque (due to expired cheque, error in details provided by student, loss of cheque, etc.) will be treated as a new refund application, i.e. Refund Administration Fee applies.

Bank charges (if applicable) are borne by the student.

Student must collect the refund personally from the school with their Student Pass or identification card for verification.  Student may authorise a 3rd party to collect on their behalf by way of authorisation letter.

Non-Refundable Fees

1.             Administration fee

2.             GST

3.             Application fee

Refundable Fees

1.             Tuition fee

2.             Unconsumed fee

 

Cooling-Off Period (for all programs)

Student is provided with a 7 working day cooling-off period upon signing of PEI Student Contract.

Student must submit written notice of withdrawal by filling in the Course Request Form.

Student will be entitled to the Maximum Refund amount stipulated under the Refund Policy, regardless of whether the student has started the course or not.

Other terms and conditions for refunds apply.

 

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