Quality Assurance

SAA Global Education

Committee for Private Education (CPE)

The Committee for Private Education envisions a private education sector which is credible, inspires confidence in stakeholders and able to deliver quality education to fulfil the aspirations of students seeking to upgrade themselves. This vision is embodied in their vision statement, “A trusted and well-regarded private education sector.”

Established under the Private Education Act, CPE is a statutory board authorised with the legislative power to regulate the private education sector. In addition to its role as the sector regulator of private education institutions, CPE facilitates capability development efforts to uplift standards in the local private education industry.

Enhanced Registration Framework (ERF)

Private education institutions which have a significant impact on the Singapore education brand are required to be registered under the Enhanced Registration Framework. The four aims of ERF are:

  1. Raise corporate and academic governance standards
  2. Enhance student protection measures
  3. Compel disclosure of key information by private education institutions
  4. Require private education institutions to seek renewal for their registratio

SAA Global Education is registered with the Committee for Private Education 4-year Registration UEN: 201001206N Validity: 20/5/2014 to 19/5/2018

EduTrust Certification Scheme (EduTrust)

SAA Global Education is proud to be awarded with EduTrust Certification. The EduTrust Certification Scheme provides a trust mark of quality. Private education institutions need to achieve higher and more comprehensive standards in their corporate governance and administration, academic processes, student protection and support services, and financial viability. EduTrust enables schools to differentiate themselves as of a higher quality by achieving certification awards that correspond to their standards in these key areas of management and student services.

EduTrust has put in place mandatory requirements which include Fee Protection Scheme and Medical Insurance coverage for all students.

SAA Global Education attained its EduTrust Certification in 2010. (Certificate Number: EDU-2-2025)

Fee Protection Scheme (FPS)

The Committee for Private Education (CPE) requires course fees paid by students to be protected. SAA-GE has in place an insurance scheme to protect the paid fees of all students. This insurance serves to protect the students’ fees in the event that the School is unable to continue operations due to insolvency, and/or regulatory closure. In addition, this insurance protects the students if the School fails to pay penalties or return fees to the students arising from judgments made against it by the Singapore courts.

SAA-GE has appointed Lonpac Insurance Bhd, a CPE-appointed service provider, as our FPS insurance provider. Under the FPS insurance scheme, students’ fees are insured by Lonpac Insurance Bhd. In case of events, as stated above, students will be able to claim their paid fees from Lonpac Insurance Bhd.

View Policy Certificate

The insurance coverage shall commence from the date of payment of the fees till the due date of the next payment or the course end date whichever is earlier. Students will receive a Certificate of Insurance (COI) via email from Lonpac Insurance Bhd upon payment of course fees. More details of the FPS can also be found on CPE’s website at https://www.cpe.gov.sg/for-peis/protection-of-course-fees.

PEI-Student Contract

SAA Global Education will enter into a standard PEI-Student Contract with our students. The contract lays out the important terms and conditions governing the relationship between the student and the Academy. We will honour all terms and conditions spelt out in the contract and in all communication materials.  A copy of the standard student contract (for inspection & viewing purposes) can be found on the CPE website www.cpe.gov.sg.

Medical Insurance

SAA-GE has put in place a group medical insurance scheme with AXA Insurance (Singapore) Pte Ltd for all students. This scheme provides medical insurance coverage for hospitalisation and related medical treatment for the entire course duration. You may download a copy of the following documents from the school’s website:

CPE Student Services Centre

The CPE Student Services Centre is a one-stop service centre rendering help and support to both international and local students enrolled with private schools in Singapore. The Student Services Centre can help students in the following areas:

  • Answer questions and attend to feedback
  • Provide reliable information on studying in private schools and living in Singapore
  • Advise on education options, school registration procedures, student pass application process and accommodation issues
  • Provide educational talks to guide student in making informed choices of schools
  • Provide advice and help if students have problems with your school
  • Provide on-site Internet facilities for students to access updated information on private education

For more information on CPE Student Services Centre, please visit http://www.cpe.gov.sg